FAQ

Questions we get before signing on

If something isn't covered here, ask us directly — we'd rather answer it before you commit.

No. Connect QuickBooks Online through Intuit's own secure sign-in; we never see your QuickBooks or bank password. Your bank and card accounts connect through QuickBooks bank feeds. No bank logins, ever.

Yes, we keep your books in QuickBooks Online. Connect it through Intuit's secure sign-in during sign-up, then invite Vendural as your accountant at books@vendural.com so your bookkeeper can review your books. If you don't have it yet, we set it up at no extra cost. Moving past records from other software is quoted as catch-up.

Books for the prior month are closed and delivered within the first ten business days, assuming statements and any open questions come back to us on time.

That's common. Catch-up is a one-time fee: $199 for each month behind on Starter, $349 on Growth and $599 on Established. Custom is priced on the call. You'll see an estimate when you get your price, and we confirm it on a quick 30-minute call before anything is billed. See how a catch-up works.

Yes. Vendural is remote by design — everything happens by email and text, so you're not limited to bookkeepers within driving distance.

One 30-minute call (Zoom or phone) to confirm your price and answer your questions. After the call, finish sign-up online in a few minutes. Then everything happens by email and text, so you don't need a meeting to get an answer.

After the 30-minute call, we send your online sign-up link. Tell us about your business, sign the agreement, connect QuickBooks, then pay your first month. Billing starts at that payment and continues automatically each month. Nothing is billed before the call. Cancel with 30 days' notice.

Starter ($249 a month) covers up to 150 transactions, Growth ($449) up to 300 and Established ($799) up to 500, with cash or accrual books on Growth and Established. More than 500 transactions or more than one business is Custom, priced on the call. Get your price in 2 minutes, then book a quick 30-minute call.

Month to month, with 30 days' notice by email to contact@vendural.com. Your QuickBooks file is yours, so there's nothing to extract or hand back.

By email, and by text too if you agree to texts. One message lists everything we need, and a few words back is enough. Save our number, (229) 850-8093, so our texts don't get filtered. Save our contact

No. We don't prepare returns or give tax advice. We keep your books clean and closed so your tax preparer has what they need, and we send tax questions their way. Tax pros can see how we work with them on our For CPAs page.

Yes, as a tool. Our software suggests transaction categories and records the ones it's highly confident about in your QuickBooks Online file. A professional reviews your books, including those categories, before each month is closed and before any report goes to you. The AI services we use don't train on your data.

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